Terms and Conditions
TERMS AND CONDITIONS
NOTE: This webshop is for use by our customers within the OCEANIA region, primarily our Australian & New Zealand customers. If you are outside of the OCEANIA region, please do not order through this site. Hepco Becker customers may search the factory website for your regional importer.
|INTERNATIONAL ORDERS FROM OUTSIDE THE OCEANIA REGION MAY or WILL BE REFUNDED.
ANY CURRENCY CONVERSION VARIATIONS DUE TO THE REFUND ARE THE RESPONSIBILITY OF THE PURCHASER.
Shipping and Returns
Please review our Shipping and Returns policy to understand our practices in regards to delivery of your order and the process for returning goods.
Motorcycle Adventure Products accepts orders for items identified as “in stock”, “out of stock – temporary” and “NOT regularly stocked – Backorder”. We will endeavour to deliver ASAP but make no guarantee to the accuracy of the stock level indicator. We will make every effort to correctly reflect the status of our stock.
Prior to shipment, we will advise if there is any item/s unavailable and will provide an estimated delivery date and/or offer an alternative product to you. Any item/s that are mutually agreed to be placed on backorder will be shipped as soon as the item is available. If an item ordered is a Backorder item and we will be unable to deliver the item within 30 days, you will be offered the opportunity to split your order, wait or cancel. This may include either a full or partial refund until your goods arrive when payment can be completed. Complete orders that are in stock will be shipped next business day via your chosen shipping method and may take up to 10 days for delivery, depending on your location.
Depending of the age or sales frequency of an item, we may request a deposit from you, with final payment made when item becomes available (lands) before your delivery. Motorcycle Adventure Products is not responsible for any Suppliers being unable to supply. If we cant supply, we will refund.
We may cancel an order if we believe that it is being made in contravention of this agreement, or in contravention of the rights of any person or any law. We may cancel an order even if it has been confirmed and the customer’s credit card has been charged. We reserve this right up until the time of delivery of the product to that customer. If a cancellation of this nature occurs after the customer has been charged for the product, we will immediately credit the customer’s credit card for the amount in question.
All prices shown on our website are shown in Australian Dollars (AUD). Prices include GST but exclude Postage and Packaging (P&P). This is calculated when you go through the checkout process. Your order can still be cancelled by you at this point. Interantional - Offshore orders will not be charged GST - it will be removed before final sale.
Product Descriptions and Prices
We attempt to describe products featured on this site as accurately as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. In the event a product is listed at an incorrect price or with incorrect information due to a typographical error or an error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. We apologize for any inconvenience this may cause you. (If you are not completely satisfied with your purchase, you may return it as described in our Return Policy)
We check all items prior to shipping to ensure the highest quality however if an item we ship arrives defective or faulty in anyway, under Australian Consumer Law we offer customers the choice of repair, replacement or refund. Replacements will be sent free of charge via the same shipping method that was chosen for the original order. We will require the return of the damaged or defective item prior to a replacement or refund taking place. Please contact us for an RA.
All Goods supplied are covered by such warranties as are specified by the relevant manufacturer and supplied subject to the product standards specified by the manufacturer.
You agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of our Site and your purchase of products or services through our Site. The failure of Motorcycle Adventure Products to exercise or enforce any right or provision of the Terms & Conditions shall not constitute a waiver of such right or provision.
Copyright & Trademarks
This website and its contents are intended for our customers personal use. Unless otherwise noted, all content on this site, including text, graphics, logos, button icons, images, audio clips, and software, is the property of Motorcycle Adventure Products and is protected by Australian and international copyright laws. All software used on this site is the property of Motorcycle Adventure Products and is protected by Australian and international copyright laws. Third-party content providers also own copyrights in the content original to it. You may not modify, publish, adapt, transmit, participate in the transfer or sale, exhibit, distribute, display, reverse engineer, decompile, dissemble, perform, reproduce, create derivative works from, or in any way exploit any of the site content, on this site, in whole or in part, without written agreement from Motorcycle Adventure Products
Copyright Infringement Claims
If you believe that any material or content posted on this site constitutes copyright infringement, please contact us and we will make all efforts to remedy the situation as quickly as possible. However, images, files, descriptions and technical information from the 3rd party companies that Motorcycle Adventure Products represent in Australia are not to be reproduced in whole or in part for another entities commercial use without prior written agreement with Motorcycle Adventure Products.